Water Damage Rescue 911
See what our customers have to say about us and our work!
We are skilled experts in our industry, but we take pride in our customer service!
The people at Water Damage Rescue are exceptionally proficient and professional. When I called them, they made me feel like I was the only client that counted. The tenants informed me that skilled technicians arrived quickly and ready to get started. Once the water was extracted they conducted a thorough assessment of the situation and went to work drying, repairing and taking mold tests. From the very beginning the office personnel assisted with the insurance claims. They also maintained communications with my tenants and I, on a regular basis. Once the job was complete, my tenants returned to a clean and livable home. The people at Water Damage Rescue definitely did everything possible to lessen my stress levels and my tenants were extremely happy with the results. I would like to thank everyone at Water Damage Rescue for their hard work in my Florida home, as well as all the extra assistance in my situation!
Professional Service -They handled the job professionally and carefully. A good company.
Gutting, Extracting and so much more,Xtreme Xtraction [now Water Damage Rescue 911] are great people to work with. They are punctual which to me is very important. They work quickly, clean, and very nice personality. The price range was also comfortable to work with. I would totally recommend them to anyone.
water damage as well as mold remediation. They were conscientious about helping us out with our deductible; and they handled the insurance claim effectively. It didn’t take long for them to get everything dry and under control. We were happy.”
I would like to take this time to thank Wade and Laura. They have an amazing reputation for their commitment to customer satisfaction, as well as their determination to ensure the safety of the homeowner during any hazardous situations. They truly care for the customer. I highly recommend their services. In the stressful times of an emergency service choose Xtreme Xtraction [now Water Damage Rescue 911]. They will get you through it with ease.
Professionalism and caring -The experience of this company was like no other. They make you feel so at ease and comfortable. Everything was taken care of in the house and the insurance part without any issues. the staff was very compassionate to the disaster we faced. I will definitely use them again if needed.
They came fast to my house -They were there very fast. It wasn’t 30-minutes, but I live pretty far out and they came quick. The job was a great job and the guys were nice and seemed to know what they were doing.
This couple thanked us for our care and personal service with excellent customer service for work done on their home for both water damage and minor mold remediation work.
Our house flooded on a Friday night from a washing machine overflow, I called this wonderful, amazing company and Laura answered. It was like an angel was sent to me!!! I was in a panic but Laura was so professional yet so understanding and caring to what had happened. Dave, and his crew arrived at the house in 20 minutes, what a guy!! I have the best things to say about this company and the caring people that own and work in it. It was a horrible experience but Water Damage Rescue 911made it a pleasant one!! They are Xtremely the best!!! Thank you for all your patience and hard work!
I manage 35 properties in Lee County,FL. I had a pipe inside a wall let go at one of the joints. The plumber opened the wall to repair the pipe and I got a nasty surprise when mold was found. I called Water Damage Rescue 911 to assess the water damage and the issue of the mold. They went out to the property immediately. They walked me through each stage of the clean-up, mold remediation and helped me contact contractors to get bids on the repairs. Laura was patient with me and took the time to explain what was needed. We had many conversation outside of the normal 9 to 5 business hours. Water Damage Rescue 911 did an excellent job at a reasonable price and I highly recommend them.
Laura and Wade are true professionals. Very easy to deal with and always giving 100% to the job they committed to doing. Two thumbs up to this company and the people behind it!
When my water pipe busted I didn't know what to do or who to call. Until I did some research and found water damage rescue 911. Their service was fantastic. I wouldn't go through anyone else. The service techs were helpful through the whole process. I strongly advise people to call water damage rescue 911. They are extremely amazing! .
I am very satisfied with this firm. I had a serious water and mold problem and was uninsured. As a consequence they kept me informed through out the remediation and offered alternatives to keep my cost as low as possible without compromising the process. I found their work to be very professional and outstanding down to the smallest details and was very please with the results. I highly recommend this company to anyone with a water or a mold problem.
Awesome Company to work with. Very friendly and informative on a daily basis. Had major Water Damage in my condo and with 45 minutes were at my door assessing, planning and starting the clean up. Came back every morning to log the moisture for 5 days. Then would call me to give me a report. Extremely helpful and works very well with my Insurance Company. Worry Free for me especially when I was so far away. Would highly recommend this Company for Clean up work!!!!
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